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24x7x365 Network

We begin monitoring with the BrainBox, which is connected back to all of your equipment that is on your local site and it is also connected back to the NOC.

When there is an issue or problem and the issue hits a certain threshold it automatically opens up a ticket in our network operating center. The network operating center collects all of this information in real time and when an issue reaches a certain level you get a ticket that opens up and we begin to look at it more closely. So you may not even know that you have a problem, but we can see that you have a problem and address it.

Once the probes are installed and the agents are on all the devices and PCs, including your remote mobile devices, we begin monitoring the nervous system. The BrainBox is connected back to all of your equipment that is on your local site and it is also connected back to the NOC. We can now actively look at the CPU, the disc utilization, how much network usage is happening from each device and a whole array of various factors that we are watching within your system.

And when there is an issue or problem and the issue hits a certain threshold it automatically opens up a ticket in our network operating center. The network operating center collects all of this information in real time and when an issue reaches a certain level you get a ticket that opens up and we begin to look at it more closely. So you may not even know that you have a problem, but we can see that you have a problem and address it. The WiredIQ BrainBox is implemented and supported by the finest IT companies, managed services providers, and telecom providers throughout the world. Our 2 Network Operating Centers also offer around the clock 24x7x365 support.